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Accessing Online Support During COVID

Accessing online support during COVID

Ambassador Series: Accessing Support

World Mental Health Day’s theme was ‘Greater Access for All’. Our Young Ambassadors have written blogs to explore challenges of reaching out for help during covid. We’re adding to this series by exploring what online help is available during lockdown and beyond as we all continue to create new normals.


The coronavirus pandemic has affected everyone in different ways. You might understandably  be feeling stressed, isolated, anxious and confused about all the uncertainty. However you are feeling, you deserve to be able to access the support you need during this time.

The easiest thing to do is to reach out to your immediate circle of support. This might be your parents, guardians, friends or extended family. Everyone is going through the same thing, and may also benefit from having a conversation about their worries during the pandemic.

However, you might find it difficult to open up this kind of conversation with immediate family if you are or have been isolating with them. Therefore, it’s important to try and stay connected digitally with friends outside of your household. They too will understand and relate to the stress of staying cooped up with the same people for long periods.

There are also many options for help outside of friends and family. For anxiety surrounding yourself or loved ones becoming infected with coronavirus, has a wealth of official information regarding the virus, including symptoms and updates on  government changes. If your worries are more general, has some advice on how to reduce anxiety during this time.

Dorset Mind Your Head also offers a ‘Wellbeing Check In Service’ where you can have weekly phone or Zoom calls with a trained volunteer to talk through how you are feeling. For more information, you can visit

For more immediate support, national services such as Childline (0800 111/ and Samaritans (116 123/ are still readily available for free calls, and Shout (85258/ for text support . All these services have trained volunteers who who will listen to you without judgement

Thanks to our Young Ambassador Ara, for writing this informative blog. 

Check back for more in this series from our Young Ambassadors soon.

Image By Creative Christians from Unsplash

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